top of page

Shipping Policy

Active Gear Shipping Policy

Thank you for choosing Active Gear for all your sports product needs. We are committed to providing you with a seamless and reliable shopping experience, including prompt and efficient shipping services. Please take a moment to review our shipping policy:

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days (Monday to Friday) after payment confirmation.

2. Shipping Methods:

  • We offer a range of shipping options to accommodate your needs, including standard and express shipping.

  • Shipping carriers may include UPS, FedEx, USPS, or other reputable providers.

3. Estimated Delivery Times:

  • Delivery times may vary depending on your location and the shipping method selected.

  • Standard shipping: 3-7 business days.

  • Express shipping: 1-3 business days.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions of the package, and the shipping destination.

  • You can view the shipping cost at checkout before completing your purchase.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your order's progress through the carrier's website using the provided tracking number.

6. Shipping Restrictions:

  • Active Gear currently ships to addresses within the United States only.

  • We do not ship to P.O. boxes, APO/FPO addresses, or international locations.

7. Shipping Delays:

  • While we make every effort to meet estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may occasionally affect delivery schedules. We appreciate your understanding in such situations.

8. Free Shipping:

  • We offer free standard shipping on orders over a certain amount (as specified on our website) within the contiguous United States.

9. Returns and Exchanges:

  • For information on returns and exchanges, please refer to our [Returns Policy](link to your returns policy page).

10. Contact Information:

  • If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer support team at [contact@email.com] or [phone number].

11. Changes to Shipping Policy:

  • Active Gear reserves the right to update or modify this shipping policy at any time. Please check this page periodically for any changes.

Thank you for shopping with Active Gear. We value your business and are dedicated to delivering your sports products safely and efficiently. If you have any further questions or require assistance, please do not hesitate to reach out to us.

bottom of page