FAQs
1. What types of sports products do you offer at Active Gear?
At Active Gear, we offer a wide range of sports products, including athletic apparel, footwear, equipment, accessories, and more. We cater to various sports and activities, from running and cycling to team sports like basketball and soccer.
2. Do you carry products for both beginners and experienced athletes?
Yes, we cater to athletes of all levels, from beginners to professionals. Our product selection is diverse to accommodate everyone's needs, whether you're just starting your fitness journey or looking to upgrade your gear.
3. Can I find branded sports gear at Active Gear?
Absolutely! We carry a variety of well-known sports brands, including Nike, Adidas, Under Armour, Puma, and many others. You can trust that you'll find high-quality products from reputable brands in our store.
4. Is Active Gear an online store, or do you have physical locations as well?
Active Gear is both an online store and a brick-and-mortar retailer. You can shop conveniently on our website or visit one of our physical store locations, depending on your preference.
5. Do you offer any discounts or promotions for your products?
Yes, we frequently offer discounts, promotions, and special deals on selected items. Be sure to check our website or subscribe to our newsletter to stay updated on the latest offers and sales.
6. What is your return and exchange policy?
Our return and exchange policy is customer-friendly. If you're not satisfied with your purchase, you can return or exchange it within a specified timeframe, provided the item is in its original condition. Please refer to our Returns and Exchanges page on our website for more details.
7. How can I contact Active Gear if I have questions or need assistance?
You can reach our customer support team through various channels, including email, phone, and live chat. Visit our Contact Us page for all the details on how to get in touch with us.
8. Do you offer customization services for sports uniforms or equipment?
Yes, we offer customization services for sports uniforms, jerseys, and some equipment. Please contact our customer support team or visit our customization page on the website for more information on this service.
9. Can I track my order once it's placed?
Yes, you can track your order's status on our website. Once your order ships, we provide a tracking number so you can monitor its progress until it reaches your doorstep.
10. Are there any membership or loyalty programs at Active Gear?
Yes, we have a loyalty program that rewards our repeat customers with exclusive benefits, discounts, and early access to sales. You can sign up for our loyalty program on our website.
If you have any additional questions or need further assistance, please don't hesitate to contact us. We're here to help you find the best sports products to meet your needs.