Privacy Policy
1. Introduction
Welcome to Active Gear, your trusted source for sports products. At Active Gear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, or our physical stores (collectively, "Services").
By using our Services, you consent to the practices described in this Privacy Policy. Please take a moment to familiarize yourself with its contents.
2. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and shipping address.
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Account Information: Username, password, and account preferences.
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Payment Information: Credit card or other payment details.
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Transaction Information: Purchase history, order details, and customer support interactions.
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Usage Information: Information about your use of our website or mobile application, such as pages visited, products viewed, and browsing habits.
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Device Information: Information about the device you use to access our Services, including IP address, browser type, and operating system.
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Location Information: We may collect information about your approximate location when you use our mobile application or website with your consent.
3. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
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Processing and fulfilling your orders.
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Providing customer support and responding to inquiries.
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Personalizing your shopping experience.
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Sending promotional offers and newsletters (you can opt out at any time).
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Analyzing and improving our Services.
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Complying with legal obligations.
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Protecting our rights and the rights of our customers.
4. Sharing Your Information
We may share your personal information with third parties for specific purposes, including:
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Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, shipping companies, and marketing partners.
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Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests from authorities, or protect our rights.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
5. Your Choices
You have certain rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request corrections to inaccurate or incomplete information.
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Deletion: You can request the deletion of your personal information, subject to legal obligations.
6. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes via email or through our Services. Please review the policy periodically for updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Active Gear [Your Address] Email: [Your Email] Phone: [Your Phone Number]
Thank you for trusting Active Gear with your personal information.