Shipping Policy
Thank you for choosing Victory Gear for your sports product needs. We are dedicated to ensuring that your orders are processed, shipped, and delivered with the utmost care and efficiency. Please take a moment to familiarize yourself with our shipping policy:
1. Order Processing:
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Orders are typically processed within 1-2 business days after payment confirmation.
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We do not process or ship orders on weekends or public holidays.
2. Shipping Methods:
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We offer a variety of shipping methods to suit your needs, including standard and expedited options. Shipping costs and estimated delivery times will be provided during the checkout process.
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We may use different shipping carriers depending on your location and the shipping method selected.
3. Shipping Locations:
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We currently offer shipping within Pakistan. Unfortunately, we do not offer international shipping at this time.
4. Shipping Charges:
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Shipping charges are calculated based on your order total and the selected shipping method.
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You will see the shipping cost during the checkout process before finalizing your order.
5. Estimated Delivery Times:
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Estimated delivery times depend on the selected shipping method and your location within Pakistan. You will receive a more accurate estimate during the checkout process.
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Please note that delivery times may be subject to occasional delays due to unforeseen circumstances such as weather conditions or other factors beyond our control.
6. Order Tracking:
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Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment. You can also check the order status by logging into your Victory Gear account.
7. Delivery Addresses:
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Please ensure that the delivery address provided during the checkout process is accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
8. Signature Requirement:
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Some orders may require a signature upon delivery, especially high-value items. If you are not available to sign for your package, please make appropriate arrangements with the carrier.
9. Shipping Issues:
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If you encounter any issues with your shipment, such as damage during transit or non-delivery, please contact our customer support team immediately. We will work diligently to resolve any problems and assist you in finding a satisfactory solution.
10. Questions and Assistance: - If you have any questions or require further assistance regarding shipping, please do not hesitate to contact our customer support team at [Customer Support Email] or [Customer Support Phone Number].
Thank you for choosing Victory Gear. We look forward to providing you with top-quality sports products and exceptional service. Your satisfaction is our priority.