Welcome to Urban Gents, your destination for stylish men's fashion. We are committed to providing you with an exceptional shopping experience, including reliable and transparent shipping services. Please take a moment to review our Shipping Policy to understand how we handle the delivery of your orders.

1. Order Processing:

• Orders are processed within 1-2 business days of receiving payment and confirmation.

• You will receive an email confirmation once your order has been successfully placed.

2. Shipping Methods:

• We offer a range of shipping options for your convenience, including:

  • Standard Shipping: Estimated delivery time of 5-7 business days.

  • Express Shipping: Estimated delivery time of 2-3 business days.

  • International Shipping: Delivery times may vary based on the destination country.

• Shipping costs are calculated at checkout and may vary depending on the chosen shipping method and destination.

3. Shipping Destinations:

• We currently ship within the United States and to select international destinations. International shipping rates and delivery times vary by location.

4. Tracking Your Order:

• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

• Use the provided tracking number to monitor the status and progress of your shipment.

5. Shipping Delays:

• While we strive to meet our delivery time estimates, please note that occasional delays may occur due to factors beyond our control, such as weather conditions, customs procedures, or carrier issues.

• If your order experiences a significant delay, please contact our customer support team for assistance.

6. Free Shipping:

• We may offer free shipping promotions from time to time. Check our website or subscribe to our newsletter to stay updated on current offers.

7. Order Changes and Cancellations:

• If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order is processed, changes may not be possible.

8. Returns and Exchanges:

• For information on returns and exchanges, please refer to our Returns and Exchanges Policy.

9. Customer Support:

• If you have any questions or concerns regarding your order, shipping, or any other inquiries, our dedicated customer support team is here to assist you. Contact us via email or phone as indicated on our website.

10. Lost or Damaged Shipments:

• In the rare event that your order is lost or arrives damaged, please reach out to our customer support team immediately, and we will work to resolve the issue promptly.

Thank you for choosing Urban Gents for your men's fashion needs. We appreciate your trust in us, and we are committed to providing you with high-quality products and reliable shipping services. If you have any further questions or require assistance, please don't hesitate to reach out.