At Pet Picks, we're dedicated to providing high-quality pet products to our valued customers while ensuring a smooth and efficient shipping process. Please take a moment to read our shipping policy to understand how we handle the delivery of your beloved pet's essentials.

1. Order Processing:

   • Orders are typically processed within 1-2 business days after payment confirmation.

   • You will receive an email confirmation when your order is successfully placed.

2. Shipping Methods:

   • We offer various shipping options, including standard, expedited, and international shipping.

   • Shipping fees are calculated based on the weight, size, and destination of the package.

3. Estimated Delivery Time:

   • Estimated delivery times may vary depending on your location and chosen shipping method.

   • Generally, orders within the continental United States may take 3-7 business days for standard shipping. Expedited shipping options are available for quicker delivery.

   • For international orders, please allow for additional shipping time due to customs and international regulations.

4. Shipping Restrictions:

   • We currently ship within the United States and select international locations. Please check our shipping options during the checkout process for available destinations.

   • Pet Picks is not responsible for any customs fees, duties, or taxes imposed by the recipient's country for international shipments.

5. Order Tracking:

   • To keep you informed, we provide order tracking information when your package is dispatched. You can track your order's progress and delivery date online.

6. Shipping Carriers:

   • We partner with trusted carriers to ensure safe and timely delivery. Carriers may include but are not limited to UPS, FedEx, USPS, and DHL.

7. Shipping Delays:

   • While we make every effort to deliver your orders on time, shipping delays due to unforeseen circumstances (e.g., extreme weather, natural disasters, or carrier-related issues) may occasionally occur. We appreciate your understanding during such rare occurrences.

8. Undeliverable Packages:

   • If a package is returned to us as undeliverable due to incorrect address details provided by the customer, a reshipping fee may apply. Please double-check your shipping information during the checkout process.

9. Order Changes and Cancellations:

   • Once an order is processed and shipped, we may not be able to make changes or cancellations. Please contact our customer support for assistance.

10. Contact Us:

    • If you have any questions or concerns about your order, shipping, or any other inquiries, please reach out to our customer support team via email at [Customer Support Email] or by phone at [Customer Support Phone Number].

Thank you for choosing Pet Picks as your trusted source for pet products. We are committed to making the shopping and shipping experience as seamless and convenient as possible. Your pet's happiness is our priority, and we look forward to serving you with excellence.