Shipment Policy
At Fashionist we are committed to providing you with a seamless and enjoyable shopping experience. To ensure transparency and clarity regarding our shipment process, we have outlined our shipment policy below:
1. Order Processing Time:
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Orders are typically processed within 1-2 business days after payment confirmation.
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Please note that processing times may be slightly longer during peak seasons and holidays.
2. Shipment Methods:
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We offer a range of shipping options, including standard and expedited delivery.
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Shipping fees and estimated delivery times are displayed at checkout for your convenience.
3. Shipment Tracking:
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As soon as your order ships, you will receive a confirmation email with a tracking number.
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You can track your shipment's progress using the provided tracking information.
4. Shipping Locations:
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We currently offer shipping within [List of Shipping Destinations/Countries]. Please check our website for the most up-to-date list of available destinations.
5. Shipping Charges:
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Shipping charges are calculated based on your order's destination, weight, and selected shipping method.
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Orders over [Order Amount] may qualify for free standard shipping (applies to eligible locations).
6. Estimated Delivery Times:
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Estimated delivery times vary depending on the shipping method and destination.
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Standard shipping usually takes between [X to Y] business days.
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Expedited shipping options are available for faster delivery.
7. International Shipments:
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For international orders, customs and import duties may apply and are the responsibility of the recipient.
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Delays caused by customs procedures are beyond our control.
8. Order Changes and Cancellations:
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If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes may not be possible.
9. Returns and Exchanges:
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Please refer to our [Return and Exchange Policy] for information on how to return or exchange items.
10. Lost or Delayed Shipments: - In the rare event that your shipment is lost or significantly delayed, please contact our customer support team, and we will investigate the issue and assist you accordingly.
11. Contact Us: - If you have any questions or need assistance with your shipment, our customer support team is available to assist you. You can reach us at [Customer Support Email] or [Customer Support Phone Number].
Thank you for choosing Fashionist. We value your trust and strive to deliver your fashion-forward selections to your doorstep efficiently. We hope you enjoy your shopping experience with us.