At WellCare, we are dedicated to providing you with high-quality healthcare products that enhance your well-being. We understand that there may be instances where you need to return a product, and we want to make that process as smooth as possible. Please take a moment to review our return policy:

1. 30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all eligible products. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange. The following conditions apply:

2. Return Eligibility:

• Products must be in their original, unopened packaging with all accessories and documentation included.

• Products must be in unused and resalable condition.

• Some healthcare products may not be eligible for return due to hygiene and safety reasons. Please check the product description for specific return eligibility.

3. Return Process:

• Contact our customer service team at [customer service email/phone number] to initiate the return process and receive a Return Authorization (RA) number.

• Clearly mark the RA number on the outside of the package.

• Pack the product securely to prevent damage during return shipping.

• Return the product to the address provided by our customer service team.

4. Refund or Exchange:

• Upon receiving the returned product and inspecting it, we will process your refund or exchange within [X] business days.

• Refunds will be issued to the original payment method used for the purchase.

• Exchanges will be shipped promptly after receiving the returned item.

5. Return Shipping:

• Customers are responsible for the cost of return shipping, except in cases of defective or damaged products.

• For defective or damaged items, please contact our customer service team for further assistance.

6. Non-Returnable Items:

• Personal hygiene items, opened consumables, and products specifically marked as non-returnable are not eligible for return.

7. Warranty Claims:

• For products covered by a manufacturer's warranty, please refer to the warranty documentation provided with the product for information on warranty claims and procedures.

8. Contact Us: If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team at [customer service email/phone number].

At WellCare, your satisfaction and well-being are our top priorities. We aim to provide you with excellent customer service throughout the return process. Thank you for choosing WellCare for your healthcare product needs.

Note: This return policy is subject to change without notice. Please refer to our website or contact customer service for the most up-to-date information.