top of page

Privacy Policy

At Pet Point Online Store, we are committed to safeguarding the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services.

  1. Information Collection: We may collect various types of information from you, including your name, address, email address, phone number, and payment details when you make a purchase or create an account on our website. We may also collect non-personal information, such as your IP address, browser type, and browsing patterns.

  2. Use of Information: The information we collect is used for various purposes, including order processing, customer support, and improving our services. We may also use your contact information to send you updates, promotions, and newsletters, but you can opt-out at any time.

  3. Disclosure of Information: We may share your information with trusted third-party service providers to facilitate order fulfillment, payment processing, and website optimization. Your data will not be sold to third parties, and we will only disclose it when required by law or to protect our rights.

  4. Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies help us understand how you use our site, but you can control or disable them through your browser settings.

  5. Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

  6. Children's Privacy: Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to delete it.

  7. Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a notice on our website.

  8. Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Customer Support team.

By using Pet Point Online Store's services and website, you consent to the practices described in this Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

bottom of page