Return Policy
Return Policy for Nutri Glow
At Nutri Glow, your satisfaction is our priority. We strive to ensure you receive high-quality health care products. However, we understand that there may be situations where you need to return a purchase. Please read our return policy carefully.
1. Returns and Exchanges
We accept returns and exchanges on products within 30 days of the original purchase date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return or exchange, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.
3. Non-Returnable Items
Certain items are non-returnable for reasons of hygiene and safety, including but not limited to:
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Opened or used supplements or personal care products.
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Perishable goods, such as food items.
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Products with a broken seal or missing original packaging.
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Products not purchased directly from Nutri Glow.
4. Return Process
To initiate a return or exchange, please follow these steps:
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Contact our customer support team at [customer support email or phone number] to request a return authorization.
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Once your return is approved, you will receive instructions on where to send the product.
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Ensure that the product is securely packaged to prevent damage during return shipping.
5. Refunds
Upon receiving the returned item, we will inspect it. If it meets our return policy criteria, we will process your refund within [number of days] days.
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Refunds will be issued to the original payment method used for the purchase.
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Shipping and handling fees are non-refundable.
6. Exchanges
If you wish to exchange a product for another item, please indicate this when contacting our customer support. You may be responsible for any price difference, and the exchange will be processed once we receive the returned item.
7. Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support immediately. We will provide instructions for returning the item and will send you a replacement or issue a refund, as per your preference.
8. Cancellations
If you wish to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
9. Contact Us
If you have any questions or concerns about our return policy, please contact our customer support team at [customer support email or phone number].
This return policy was last updated on [date].
Thank you for choosing Nutri Glow. Your health and satisfaction are important to us.