At Mini Mart, we understand that your baby's needs are our top priority. We strive to provide you with the best quality baby products and excellent customer service. However, we also recognize that there may be instances where you need to return or exchange a product. To ensure a hassle-free experience, please review our return policy below:

1. Returns and Exchanges:

a. Return Period: You may return or exchange any eligible baby product within 30 days from the date of purchase.

b. Eligibility: To be eligible for a return or exchange, the product must be in its original packaging, unused, and in the same condition as when you received it. Additionally, it should include all the original tags, labels, and accessories.

c. Non-Returnable Items: For safety and hygiene reasons, certain baby products cannot be returned or exchanged if they have been opened or used. These items include but are not limited to baby food, formula, pacifiers, and personal care items.

2. Receipt or Proof of Purchase:

Please ensure that you have your original receipt or proof of purchase when returning or exchanging a product. This will help us process your request more efficiently.

3. Return Process:

a. In-Store Returns: You can return or exchange products at any Mini Mart store. Our friendly staff will assist you with the process and answer any questions you may have.

b. Online Returns: If you made your purchase through our online store, please contact our customer support team at customer.support@minimartbaby.com or call our toll-free number [1-800-123-4567] to initiate the return process. We will provide you with instructions on how to return the product.

4. Refunds and Credits:

a. Refunds: If you are eligible for a refund, we will process it to the original payment method within 7-10 business days after receiving the returned product.

b. Store Credit: Alternatively, you may opt for store credit, which can be used for future purchases at Mini Mart.

5. Defective or Damaged Items:

If you receive a defective or damaged baby product, please contact our customer support team immediately. We will work to resolve the issue promptly and provide you with a replacement or refund as needed.

6. Manufacturer's Warranty:

For products covered by a manufacturer's warranty, please refer to the warranty information provided with the product packaging. If you encounter any issues within the warranty period, you can contact the manufacturer directly or reach out to us for assistance.

7. Final Sale Items:

Some clearance or discounted items may be marked as "final sale," indicating that they cannot be returned or exchanged. Please check product descriptions and labels carefully before purchasing.

At Mini Mart, we are committed to ensuring your satisfaction with our baby products. If you have any questions or concerns regarding our return policy or need assistance with a return or exchange, please do not hesitate to contact us. Your feedback helps us improve our services and enhance your shopping experience.

Thank you for choosing Mini Mart for all your baby product needs.