At Man Moda, we value your satisfaction and strive to provide you with the best shopping experience. If, for any reason, you are not completely satisfied with your purchase, we have a flexible and customer-friendly return policy to address your needs.

1. Returns and Exchanges:

We accept returns and exchanges within 30 days of the original purchase date.

2. Eligibility for Returns and Exchanges:

• Items must be in their original, unworn, and unused condition.

• All original tags, labels, and packaging must be intact.

• Personalized or customized items may not be eligible for return or exchange, unless they are defective or damaged upon arrival.

3. Return Process:

Follow these steps to initiate a return or exchange:

• Contact our customer support team at [contact email or phone number] to request a Return Authorization (RA) number.

• Pack the item securely in its original packaging, including all tags and accessories.

• Clearly mark the RA number on the outside of the package.

4. Refunds:

• Refunds will be issued to the original payment method used for the purchase.

• The refund will be processed within [number of days] after we receive and inspect the returned item.

5. Exchanges:

• If you wish to exchange an item for a different size or color, please contact our customer support team to facilitate the exchange process.

6. Return Shipping:

• The cost of return shipping is the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

• We recommend using a trackable and insured shipping method to ensure safe delivery.

7. Defective or Incorrect Items:

• In the rare event that you receive a defective or incorrect item, please contact us immediately, and we will arrange for a replacement or refund, including return shipping costs.

8. Non-Returnable Items:

• The following items are generally not eligible for return or exchange: underwear, swimwear, and personalized or customized items (unless they are defective).

9. Restocking Fee:

• A restocking fee may apply in cases where items are returned not in their original condition.

10. Contact Us:

If you have any questions or need assistance with the return process, please contact our customer support team at [contact email or phone number].

We are committed to ensuring your satisfaction with your Man Moda purchase, and we appreciate your trust in our products. Thank you for shopping with us!