Return Policy
Glam Garb Women's Fashion Store - Return Policy
At Glam Garb, we want your shopping experience to be as fabulous as your style. If, for any reason, you are not completely satisfied with your purchase, please review our return policy below to ensure a hassle-free return process:
1. Returns Eligibility:
-
We accept returns within 30 days from the date of purchase.
-
Items must be in their original condition, with all tags and packaging intact.
-
Worn, washed, or damaged items will not be eligible for return.
2. How to Initiate a Return:
-
Please contact our Customer Service team at [contact email/phone] to request a Return Authorization (RA) number.
-
Clearly mark the RA number on the outside of the return package.
3. Return Shipping:
-
Customers are responsible for return shipping costs, unless the return is due to a mistake on our part.
-
We recommend using a trackable and insured shipping method for your return.
4. Refunds and Store Credit:
-
Upon receiving the returned item, we will inspect it for eligibility.
-
If approved, you can choose to receive a refund to the original payment method or store credit, whichever you prefer.
5. Exchanges:
-
We currently do not offer direct exchanges. To exchange an item, please return the original item for a refund or store credit and place a new order for the desired item.
6. Final Sale and Non-Returnable Items:
-
Some items, such as accessories and clearance items, are considered final sale and cannot be returned.
7. Damaged or Incorrect Items:
-
In the rare event that you receive a damaged or incorrect item, please contact us immediately to arrange for a return or replacement.
8. Processing Time:
-
Please allow up to [X] business days for your return to be processed after we receive it.
We are committed to ensuring your satisfaction with your Glam Garb purchase. If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our friendly and dedicated Customer Service team.
Thank you for choosing Glam Garb for your fashion needs. We look forward to helping you find your perfect style.