At Fish Gear, we are committed to ensuring your complete satisfaction with your purchase of fishing products. If for any reason you are not entirely satisfied with your order, we have a straightforward return policy in place to make the process as smooth as possible.

Returns Eligibility:

1. Timeframe: You may initiate a return within 30 days from the date of purchase.

2. Condition: All items must be returned in their original, unused, and unaltered condition, with all tags, labels, and packaging intact.

Return Process:

To return a product, please follow these steps:

1. Contact Us: Send an email to our customer support team at customer.support@fishgear.com with the subject line "Return Request - [Your Order Number]." In the email, provide the following information:

   • Your full name

   • Order number

   • Item(s) you wish to return

   • Reason for the return

2. Return Authorization: Once we receive your email, our customer support team will review your request. If your return is eligible, we will provide you with a Return Authorization (RA) number and further instructions on how to proceed.

3. Pack and Ship: Pack the item(s) securely in the original packaging or a suitable shipping box. Include a copy of the packing slip or a note with your RA number. Ship the package to the address provided by our customer support team.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure your return reaches us safely.

Refund or Exchange:

Upon receiving and inspecting the returned item(s), we will process your request as follows:

• Refund: If you requested a refund, the purchase amount (minus any applicable shipping fees) will be credited back to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed.

• Exchange: If you requested an exchange for a different size or item, we will ship the replacement item(s) as soon as possible after inspecting your return. If there is a price difference, we will either charge or refund the difference accordingly.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on how to return the item, and we will cover all shipping costs associated with the return and replacement.

Contact Us:

If you have any questions or need assistance with your return, please do not hesitate to contact our customer support team at customer.support@fishgear.com.

Fish Gear reserves the right to amend this return policy at any time without prior notice. All returns are subject to our discretion and adherence to this policy.