Cozy Corner Christmas Store Return Policy

At Cozy Corner, we are dedicated to ensuring that your holiday shopping experience is as delightful as the festive season itself. If for any reason you are not entirely satisfied with your purchase, we have a straightforward return policy to make your return process as smooth as possible. Please read the following guidelines for returning items purchased at our store:

1. Returns with Receipt:

• To initiate a return, please provide your original receipt or proof of purchase.

• Returns are accepted within 30 days from the date of purchase.

• The item must be in its original condition, unused, and in its original packaging.

2. Returns without Receipt:

• If you do not have a receipt, we can process a return in the form of store credit.

• The store credit will be based on the current selling price of the item.

• Items must be in their original condition, unused, and in their original packaging.

3. Non-Returnable Items:

• Some items, such as personalized ornaments and seasonal clearance items, are non-returnable.

4. Refunds:

• Refunds will be issued in the same form of payment used for the original purchase.

• Refunds will be processed once the returned item is received and inspected.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately.

• We will work to resolve the issue by providing a replacement or a refund.

6. Exchanges:

• We do not offer direct exchanges. You may return the item and place a new order for the desired item.

7. Return Process:

• To start the return process, please visit our store with the item and your proof of purchase.

• Our friendly staff will assist you in completing the return.

8. Gift Returns:

• If you received a gift from Cozy Corner and need to make a return, please contact us with the gift giver's information so we can assist you with your return.

9. Holiday Return Extension:

• During the holiday season, purchases made between November 1st and December 24th may be returned until January 15th of the following year.

At Cozy Corner, we are committed to your satisfaction, and we aim to make your Christmas shopping experience a warm and enjoyable one. If you have any questions or concerns about our return policy, please do not hesitate to reach out to our friendly customer service team. Thank you for choosing Cozy Corner for your holiday shopping needs!