Beauty Haven Return Policy

At Beauty Haven, we strive to ensure your complete satisfaction with your makeup purchases. If for any reason you are not entirely pleased with your order, we have a comprehensive return policy in place to make the process easy and convenient. Here are the details of our return policy:

1. 30-Day Satisfaction Guarantee: We offer a 30-day window for you to return any makeup products you are unsatisfied with. You can request a return or exchange within 30 days of the purchase date, provided that the item is in its original, unopened, and unused condition.

2. Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support team immediately. We will arrange for a replacement or a full refund, including shipping costs.

3. Return Process: To initiate a return, please follow these steps:

• Contact our customer support team at [customer support email] within 30 days of your purchase to obtain a Return Authorization (RA) number.

• Ship the item(s) back to us in their original packaging with the RA number clearly marked on the package.

• Include a copy of your original invoice with the return.

4. Refund or Exchange: Once we receive your return and inspect the product, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be sent out promptly.

5. Return Shipping Costs: If the return is due to a defective or damaged product, we will cover the return shipping costs. For other returns, you will be responsible for the return shipping fees.

6. Gift Returns: If you received a product as a gift and would like to return it, please contact our customer support team for assistance. We can help you with the return process and provide a store credit for the amount of the returned item.

7. Non-Returnable Items: For health and safety reasons, we cannot accept returns on opened or used makeup products. Additionally, items like makeup brushes and applicators are non-returnable unless they are defective.

At Beauty Haven, your satisfaction is our priority, and we are committed to providing you with the best makeup products and service. If you have any questions or need further assistance regarding our return policy, please don't hesitate to reach out to our customer support team at [customer support email].

Thank you for choosing Beauty Haven as your makeup destination. We look forward to serving all your beauty needs.